Question 1

What does Vaultoreum preserve?

Accepted Answer

Vaultoreum preserves the things that carry a life: photographs, letters, recipes, voice notes, and the stories around them. You can keep a memory private, share it with a named person now, or seal it for a date, milestone, or later release.

Question 2

Who can see my memories, and how does privacy work?

Accepted Answer

Sealed memories are encrypted before they leave your device. They are not a public feed, and a recipient cannot browse your vault. A person sees only the memories you deliberately share with them through Vaultoreum, when the release rule allows them to open one.

Question 3

How do I share a memory with someone now?

Accepted Answer

Create the memory, choose the person it was meant for, and send it through the named-recipient share flow. They receive an invitation to open that memory; they do not receive access to the rest of your vault.

Question 4

How do I seal a memory for later?

Accepted Answer

When you save a memory, choose a release rule instead of sending it immediately. Depending on the memory, that can be a date, a milestone, or a later request. You can review a sealed memory and adjust its rule or recipient while it is still closed; once it has opened, it belongs to the recipient to keep.

Question 5

Is Vaultoreum inheritance, or is it recipient access?

Accepted Answer

Vaultoreum provides recipient access to specific memories; it is not a will, probate service, or legal transfer of your estate. Naming a recipient means they may open the memories you assigned to them when the release conditions are met. It does not make them the owner of your vault or give them access to memories you did not share.

Question 6

Who can open what I have sealed?

Accepted Answer

Family members use ordinary vault invitations and active membership access, while recipients see only the memories intentionally shared with them. Date, birthday, anniversary, and milestone rules continue to govern each item.

Question 7

What happens when a recurring membership stays unpaid?

Accepted Answer

Membership and Vault availability follow the status reported for your account. Check your profile for the current membership status, any available export, and any dates shown for your account.

Question 8

What happens to permanent vault access after inactivity?

Accepted Answer

Every permanent vault owner keeps a private vault with its own inactivity clock. Family invitations and ordinary shared access remain the canonical shared path, while each memory can use its own date, birthday, anniversary, or milestone release rule. Family vaults remain separate and private.

Question 9

What happens when a recurring membership ends?

Accepted Answer

Recurring access follows the status reported by the billing provider. Check your profile for your current membership status, any available export, and any dates shown for your account.

Question 10

Does recurring access include a Lifetime Vault?

Accepted Answer

No. The Lifetime Vault is a separate verified $99 one-time purchase and is not created by a recurring membership.

Question 11

What are Vaultoreum’s current membership prices?

Accepted Answer

Individual membership is $3.99 per month or $39.99 per year. The separate Lifetime Vault remains a $99 one-time purchase, and Gift Vault uses that same one-time offer for a recipient. The Family Tree remains free to explore.

Question 12

How do invited family vaults stay private?

Accepted Answer

Family invitations provide shared access without merging private vaults. Each owner keeps control of their own vault, and a person sees only what is intentionally shared with them. A private-vault invitation is tied to the exact invited email; claiming it permanently transfers sole ownership to the claimant, and the original owner cannot control it afterward. Ordinary recipient invitations and complimentary memberships remain separate. Future linking is optional, requires explicit mutual consent from every owner, is revocable, and never merges vaults.

Question 13

What is the canonical record for my family Vault?

Accepted Answer

The encrypted shared Vaultoreum Vault is the canonical record for the memories and materials your family chooses to preserve. Relatives access only what is shared with them through the existing invitation, sealing, and release rules. Lifecycle exports do not create a second shared Vault.

Keep the important things within reach.

Start with one memory.